Privacy Policy

Introduction

Welcome to Hamil AlMusk! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of personal information:

Communication Details: Messages or emails you send to us, including inquiries or feedback.

Personal Details: Name, address, phone number, email, and payment information when you place an order.

Account Information: Username and password when you create an account.

Browsing Data: IP address, browser type, and cookies for analytics and improving user experience.

How We Use Your Information

We use your information to:

Comply with legal obligations or prevent fraud.

Fulfill and ship your orders for perfumes, creams, and musks.

Provide customer support and address inquiries.

Send updates about promotions or new product launches.

Improve website functionality and ensure a seamless user experience.

Cookies

We use cookies to:

  • Improve website performance.
  • Enable functionality like saving items in your cart.
  • Track website traffic and analytics.

You can control or disable cookies through your browser settings.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Sharing Your Information

We only share your data when necessary:

  • With Payment Gateways: To process payments securely.
  • With Shipping Providers: To deliver your orders.
  • For Legal Compliance: If required by law or to protect our rights.

We do not sell your personal data to third parties.

Data Security

We implement robust measures to keep your information safe:

Limited access to personal data within our team.

SSL encryption for secure transactions.

Regular updates to our website’s security features.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Address: Dubai, UAE

Email: support@hamilalmuskuae.com

Phone: +971509139920

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